Terms & Conditions
The term ‘Wewritecvs.com’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
By placing an order with Wewritecvs.com you are agreeing to our Terms and Conditions which are set out on this page. We reserve the right to alter these Terms and Conditions at any time and without notice. Should these changes occur after an order has been placed with us, then the Terms and Conditions at the time of the order will apply.
A service contract will only exist when we have accepted your order. Occasionally we may refuse an order without notice but will inform you within 24 hours of your order.
All prices listed on our website are subject to change without prior notice. Should our prices change after you have placed an order then the price at the time of purchase will apply.
We provide our services in good faith and complete orders to the best of our knowledge by experienced CV Writers. We cannot accept any liability should you suffer any loss or damage from taking our advice.
In order to complete your order we collect personal information such as contact details, education and employment history. Should this information not be readily available from your order then we will either contact you to gather this information, or in the case where there is minor amount of information missing we will highlight this when sending your completed order back to you.
Should you place an incorrect order; for example select the wrong type of CV then we will contact you to advise you of this and will arrange for any difference in cost to be settled. Should you not wish to continue at this stage then we will fully refund you.
Once your order is received and we find that due to the complex nature of your order means that delivery will fall outside the agreed turnaround time we will contact you to discuss this.
Once your order has been placed we may need to arrange a telephone call or email questionnaire to gather all necessary information. The delivery time will be within the specified time scale once all of the required information has been received. Your completed CV will be delivered back in Microsoft Word and PDF to the email address provided at the time of placing the order.
We will attempt get the CV to the client within 5 days for our standard service or 48hrs for our express service. We will continue to work with you should you require any alterations.
Please check your Junk or Spam folder throughout the process of your order being completed. We cannot accept any liability for where an order has been sent but perceived as not received for this reason.
Once you have received your order we will contact you to confirm your satisfaction with the service before we assume your order is complete. Should you wish to make any amendments before we contact you please email or call us. We aim to complete any requested adjustments within 24 hours of your request.
We will make every attempt to get hold of the client at the time of appointment including, text, email and phone. If after all these attempts are made the client still can not be contacted the client will have forfeited their appointment and no refund will be offered. In this circumstance we will attempt to do all work without contact however can not guarantee quality due to the nature of the service.
We take payment in advance in order to begin your order. This will is through our online merchant service PayPal. However, should you wish to pay by other means then please make contact to discuss alternative methods..
Cancellation & Returns Policy:
The service provided by WeWriteCVs are goods ‘made to consumer’s specifications or clearly personalised’. It is for this reason that our services are exempt from the normal distance selling regulations.
If you wish to cancel your contract with us after payment please notify us immediately. If we have not carried out any work then we will refund the cost in it’s entirety. If we have carried out a partial amount of the work then we will agree with you reasonable compensation for the amount of work carried out thus far. If we have already completed the documents then we will not be able to cancel the order.
Should you need to return a Copy Pack as a result of being damaged in transit then please send it back to us to the address provided on the contact us page. We will then re-send within 48 hours of receipt.
We will attempt to resolve all complaints within 48 hours of receipt. In the first instance we will call to ensure that any mistakes or edits that are required can be made to the documents.
These Terms & Conditions of Use shall be governed by the laws of England and you agree to submit to the exclusive jurisdiction of the English court.
Your statutory rights are not affected by any of our terms, conditions or policies.